53363 Township Road 508 · Fresno, OH 43824

740-545-5252
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Legal

Privacy Policy, Terms and Conditions, Accessibility

Last updated: September 24, 2026

This page explains how Creekside Vinyl handles information collected through CreeksideVinyl.com, the terms that apply when you use this website, and our commitment to making the website accessible. If you have questions or need assistance, call us at 740-545-5252, visit our Contact page, or visit our showroom at 53363 Township Road 508, Fresno, OH 43824.

Privacy Policy

Information We Collect

Information you provide

We may collect information that you voluntarily provide when you contact us, request information or an estimate, schedule an appointment, or communicate with our team. This may include:

  • Your name
  • Email address
  • Telephone number
  • Project or property address
  • Services or products you are interested in
  • Appointment details
  • Project details, questions, and other information included in your message

Please do not submit sensitive personal information through the website unless we specifically request it and it is necessary to assist you.

Information collected automatically

When you use the website, we and our service providers may automatically receive technical and usage information, such as:

  • Internet Protocol address
  • Browser and device type
  • Operating system
  • Pages viewed and links selected
  • Referring page or website
  • Approximate location derived from an IP address
  • Dates and times of visits
  • Cookie and similar technology identifiers

How We Use Information

We may use information collected through the website to:

  • Respond to questions and requests
  • Schedule showroom appointments or telephone calls
  • Discuss, plan, estimate, and provide services
  • Maintain and improve the website
  • Understand how visitors use the website
  • Measure advertising and marketing performance
  • Protect the website, our business, and our customers from misuse, fraud, or security threats
  • Maintain business records and comply with legal obligations

Information submitted through the website does not create a customer or contractor relationship by itself. A project relationship begins only when the parties enter into the applicable written agreement.

Cookies, Analytics, Advertising, and Embedded Services

The website may use cookies, pixels, local storage, and similar technologies. These technologies help the website function, remember preferences, understand website traffic, and measure advertising performance.

Our website currently uses or may use services provided by third parties, including:

  • Google Analytics to understand website use and performance
  • Google Ads to measure advertising activity and campaign performance
  • Google Maps to provide showroom location and directions
  • Calendly to provide appointment scheduling
  • Hosting, security, form-processing, spam-prevention, and website-management providers

These companies may receive technical information and any information you choose to submit through their features. Their handling of information is governed by their own privacy policies and terms.

You can limit many cookies through your browser settings. Blocking cookies may cause some website features to work differently or stop working. You may also use the advertising and privacy controls offered by Google and other service providers.

How We Share Information

We may share information:

  • With service providers that help us operate the website, schedule appointments, communicate with customers, analyze traffic, provide advertising, maintain security, or support our business
  • When reasonably necessary to comply with law, legal process, or a valid government request
  • When necessary to protect the rights, property, safety, or security of Creekside Vinyl, our customers, website visitors, or others
  • In connection with a merger, sale, financing, reorganization, or transfer of all or part of the business
  • With your direction or consent

We do not sell personal information for money. Some analytics or advertising activities may be considered “sharing,” “targeted advertising,” or a similar term under certain privacy laws.

Data Retention and Security

We retain information for as long as reasonably necessary for the purposes described on this page, including responding to requests, providing services, maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations.

We use reasonable administrative, technical, and physical safeguards designed to protect information. No website, transmission method, or storage system can be guaranteed to be completely secure.

Your Choices and Requests

Depending on where you live and which laws apply, you may have rights concerning your personal information, including the right to request access, correction, or deletion. You may also ask questions about how your information is used.

To make a request, call 740-545-5252 or contact us through our Contact page. We may need to verify your identity before completing a request. Certain information may be retained when permitted or required by law.

Children’s Privacy

This website is intended for homeowners, property owners, and other adults interested in our products and services. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website.

Third-Party Websites

The website may link to third-party websites. Creekside Vinyl does not control and is not responsible for the content, accessibility, security, or privacy practices of those websites. Review the applicable third party’s policies before providing information.

Changes to This Privacy Policy

We may update this Privacy Policy as our website, services, or legal obligations change. The “Last updated” date at the top of this page shows when this page was most recently revised.

Website Terms of Use

Acceptance of These Terms

By accessing or using CreeksideVinyl.com, you agree to these Website Terms of Use. If you do not agree, please do not use the website.

Website Information

The website provides general information about Creekside Vinyl, our products, services, projects, and scheduling options. We try to keep information accurate and current, but website content may contain errors or become outdated.

Product availability, materials, colors, specifications, project timing, service availability, pricing, promotions, and financing options may change. Website examples, photographs, price ranges, and project descriptions are illustrative and do not constitute a binding quote or guarantee.

Estimates, Appointments, and Project Agreements

Submitting a form, scheduling an appointment, calling us, or visiting the showroom does not obligate you or Creekside Vinyl to proceed with a project.

Any estimate, scope, price, schedule, warranty, payment term, or other project commitment is governed by the written proposal, contract, warranty document, or other agreement applicable to that project. If website content conflicts with a signed project agreement, the signed agreement controls.

Permitted Use

You may use the website for lawful, personal, and informational purposes. You may not:

  • Attempt to gain unauthorized access to the website, server, accounts, or connected systems
  • Interfere with website operation or security
  • Introduce malicious code or use automated tools in a manner that disrupts the website
  • Misrepresent your identity or submit false or fraudulent information
  • Copy, republish, sell, or commercially exploit website content without permission
  • Use the website in violation of applicable law or another person’s rights

Intellectual Property

Unless otherwise stated, the website’s design, text, graphics, photographs, video, logos, and other original content are owned by or licensed to Creekside Vinyl and are protected by applicable intellectual-property laws.

Product names, manufacturer names, trademarks, and logos belonging to third parties remain the property of their respective owners. Reference to a third-party brand does not transfer ownership of that brand to Creekside Vinyl.

Third-Party Services and Links

The website may contain links to or features provided by third parties, including Calendly, Google Maps, Google services, manufacturers, and social platforms. We do not control and are not responsible for third-party websites, availability, content, security, accessibility, or practices. Your use of a third-party service may be subject to that provider’s terms and policies.

Disclaimer

The website is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Creekside Vinyl disclaims warranties concerning the website itself, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

This website disclaimer does not eliminate or change any written product, manufacturer, workmanship, or project warranty separately provided to a customer.

Limitation of Liability

To the fullest extent permitted by law, Creekside Vinyl will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of, inability to use, or reliance on the website or a third-party service linked or embedded on it.

Nothing in these Terms limits liability that cannot lawfully be limited or excluded.

Governing Law

These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-law principles.

Changes to These Terms

We may update these Terms when the website, our services, or applicable requirements change. Continued use of the website after an update constitutes acceptance of the revised Terms.

Accessibility Statement

Our Commitment

Creekside Vinyl wants everyone to be able to use this website, including people who use screen readers, keyboard navigation, screen magnification, voice input, or other assistive technology.

We work toward the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. Our efforts include using clear headings, meaningful link text, text alternatives for informative images, readable color contrast, keyboard-accessible controls, and responsive layouts.

Accessibility is an ongoing effort. Website content, technology, and third-party services change over time, and we continue to review and improve the experience.

Third-Party Features

Some website functions are provided by third parties, including Calendly scheduling and Google Maps. We consider accessibility when selecting and configuring these services, but we do not fully control their code or behavior.

If a scheduling tool, map, form, or other feature is difficult to use, call us at 740-545-5252. We can help schedule an appointment, provide directions, or share information through another reasonable method.

Accessibility Assistance and Feedback

If you encounter an accessibility barrier, please tell us:

  • The page or feature you were using
  • What problem occurred
  • The browser, device, or assistive technology involved, if you are comfortable sharing it
  • A preferred way for us to respond

Call 740-545-5252, use our Contact page, or visit our showroom at 53363 Township Road 508, Fresno, OH 43824. We will make reasonable efforts to provide the information or service in an accessible alternative format and to address the underlying website issue.

Creekside Vinyl
53363 Township Road 508
Fresno, OH 43824
740-545-5252
Contact us online